Promotional SMS

Promotional SMS is used to send offers, discounts or promotions to new and existing customers. The messages may or may not be solicited by the recipients.

  • Promotional messages are only delivered to non-DND numbers and opt-in numbers.
  • Promotional SMS can be sent only between 9 am and 9 pm.
  • Promotional SMS will be delivered with a random 6-digit Sender ID assigned by the telecom operator.

Learn more about Promotional SMS here.

Transactional SMS

Transactional SMS is used to send OTPs, informational messages and order alerts to your registered customers. They should not be intended for marketing.

  • Transactional messages are delivered to all recipients, irrespective of their Do-Not-Disturb (DND) status.
  • Transactional SMS are delivered 24x7 with no time restriction.
  • Transactional SMS is assigned a 6-alpha character Sender ID of your choice. It should match with business name.

Learn more about Transactional SMS here.